AZ Car Rental · Florida, USA · updated September 2026
It explains which data AZ Car Rental collects when you ask for a quote, make a booking or rent a car with us, what we use it for, who we share it with and what you can request at any time.
| Data | When | What for |
|---|---|---|
| Name, phone, e-mail and city | at the quote | building the quote and talking to you |
| Dates, airport, number of people and luggage | at the quote | choosing the right car and calculating the price |
| Driver's license and passport | at booking | a legal requirement to release the vehicle |
| Address and date of birth | at booking | issuing the rental agreement |
| Card details | at payment and at the deposit | charging and placing the security hold |
| WhatsApp conversations | throughout the service | a record of what was agreed |
| Photos of the vehicle at pickup and return | during operations | recording the condition of the car |
| Toll usage and violations | during the rental | passing on charges received later |
We do not store your full card number. Payment and the deposit are processed by payment providers; AZ receives only the last digits, the card brand and the transaction confirmation.
Some cars in the fleet record usage information — mileage, fuel or charge level and location. We use it for fleet operation and safety: confirming the return, locating a vehicle in case of theft and investigating a claim. If you connect your phone to the car's system, your contacts and history may stay stored in the vehicle — delete the pairing before returning it.
We do not sell your data and we don't pass it to third-party advertising.
When you message us or ask for a quote, you agree to receive our reply on the same channel — including messages about your booking, pickup and return. To stop receiving commercial messages, just reply “stop” in the conversation. Operational messages about your ongoing rental continue, because they're part of the service you booked.
Booking and contract data is kept for the period required by Florida tax and civil law. A quote that didn't become a booking is discarded once it no longer has commercial use. Claim records are kept for as long as the investigation lasts.
You can request, at any time: access to your data, correction of anything wrong, deletion of what we aren't required to keep, and that we stop sending commercial messages. Just message us on WhatsApp +1 (727) 543-1097 or write to lucas@azcarental.com. We answer within 30 days.
Our service is for people over 21. We don't knowingly collect children's data. If that happens by mistake, tell us and we'll delete it.
If anything changes, we update this page and the date at the top. A significant change is communicated to anyone with an ongoing booking.