First, what a deductible is
The deductible is the cap on your loss. If the car is damaged, the insurance covers the repair — but a first slice is yours, up to the deductible amount. Above that, it's no longer your problem. And if the damage is smaller than the deductible, you pay only the damage: a US$ 400 mirror costs US$ 400, not US$ 3,000. The lower the deductible, the higher the daily rate. That's the only thing separating the three plans below.
What's already included
AZ GO included, at no cost
Covers collision and theft, regardless of who was at fault. You don't need to use your card's insurance or your personal policy.
- Deductible of up to US$ 3,000 — you pay the value of the damage, and that at most
- Unlimited mileage throughout Florida
- Second driver at no cost
- Inspection report with photos of the car and the fuel at pickup and at return
- WhatsApp straight to whoever handles your booking, from start to finish
- Does not cover tires or windshield
If you want to lower the deductible
AZ ENJOY US$ 18 per day
For people who want peace of mind without paying for the full plan.
- Deductible drops to up to US$ 1,000
- Covers glass and windshield
- 24h roadside assistance
AZ PEACE OF MIND US$ 27 per day
The full plan: whatever happens to the car, you pay nothing.
- Zero deductible
- Covers tires and windshield
- 24h roadside assistance
The three side by side
| Plan | Price | Deductible | Tire and windshield |
|---|
| AZ GO | included | up to US$ 3,000 | not covered |
| AZ ENJOY | US$ 18/day | up to US$ 1,000 | glass and windshield |
| AZ PEACE OF MIND | US$ 27/day | zero | covered |
The amounts are per day and go into your quote. On a 5-day trip, ENJOY comes to US$ 90 and PEACE OF MIND to US$ 135.
The deposit is a different thing
US$ 500 pre-authorization
On pickup day we place a US$ 500 pre-authorization on the driver's credit card. It's a hold, not a charge: the amount is reserved within the card's limit and released after the return.
It only works with a credit card. A debit card does not work, not Visa and not international Mastercard — on debit the money really would leave your account.
There is a Zero Holdoption, US$ 150 one time, which waives the US$ 500 hold. It's subject to approval and applies to people with an Amex or Visa Black carrying its own rental coverage.
When the protection falls away
The rental agreement lists what you have to comply with for the protection to hold. If one of these points is broken, the coverage is void — and then the liability is full, without the deductible cap.
- Use outside the law or prohibited by the contract, including driving under the influence of alcohol or a controlled substance
- An unauthorized driver, or one without a valid license at the wheel — every driver has to be on the contract
- False or incomplete information at registration: license, ID, contact details or who else will be driving
- Not reporting immediately an accident, damage, theft or loss, or not filing the report with the police
- Not cooperating with AZ, with the insurer or with the authority in the investigation, including not handing over the documents requested
What that means in practice: void protection means paying the whole repair, plus loss of use and administrative fees, with no deductible cap. That's why the first steps after a crash matter so much — and the main one is never admit fault.
The car does not leave Florida
US$ 500 fee if the car crosses the state line
The contract doesn't allow taking the vehicle outside Florida. If that happens, an out-of-state fee of US$ 500 applies — and, being use prohibited by the contract, the protection can be voided along with it.
Thinking of heading up to Georgia or down to the Keys beyond what's planned? Talk to us first. Within Florida the mileage is unlimited.
Other contract rules that generate a separate charge: smoking in the car (a fee of up to US$ 350) and carrying a pet that leaves traces behind. The full text is in the rental terms.
What no plan covers
- Traffic fines — they arrive after the trip and are passed on
- Tolls — see how they work
- Fuel and charging
- Personal belongings left in the car
And if something happens on the road?
You crashed, scratched it, got a flat or the car won't start. We wrote the step by step of what to do right then.
In case of an accident →
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